Frequently asked questions

Ask a question?

Is it legal to geo-locate a third party?

The legal framework is very clear on the subject. It is mandatory to request the consent of the person whom you seek to locate. Our site complies with this obligation through the SMS tracker sent to the addressee, on which he/she must click to agree to be geo-located.

How much does it cost to geo-locate a portable telephone?

Our welcome offer lets you test the site over a period of 7 days for only 1€, then 29.90€ per month every 30 days, renewed tacitly but without commitment. Find the details of the offer by clicking here.

Is your service anonymous?

The tracker which is sent to the addressee carries the designation "GeoTag" but does not provide information about your identity.

What is the degree of reliability of the location that you offer?

During each use, Google Maps indicates a radius to us that varies in size according to the environment of the addressee.

How can I get my connection password back?

The password is generated automatically when you register. It is sent to you by email; remember to check your spam folder. You can also reinitialise it at any time by clicking here.

Which telephones does it function on?

The tracker is sent via SMS, so all generations of telephones and all operators are eligible anywhere in the world and at any time.

How much time does a geolocation take?

The addressee can take some time before clicking on the "tracker" link sent by SMS and we do not control this parameter. However, the dispatch of the SMS and the location at the time of the click are immediate

How do I unsubscribe from the offer at 1€?

You may unsubscribe at any time by clicking here. The offer at 1€, then the offer at 29.90€, require no commitment.

Where can I ask to remove the information concerning me?

You can contact our technical support by clicking here.

Do you still have questions?

For all requests concerning the functioning of our service or our pricing, our team is at your disposal if you click on the following link

Contact support